Introduction & Scope
K 99 Baji ("K 99", "we", "us") takes your privacy seriously. This Privacy Policy applies to the K 99 website, mobile app, and all related services.
This policy explains what data we collect, why we collect it, how we use it, and how securely it is stored. By creating an account or using the K 99 site, you agree to this Privacy Policy.
K 99's Commitment: We never sell, rent, or share your personal information with unauthorized third parties. Your data is used solely to improve K 99's services and to meet legal obligations.
What Data We Collect
K 99 collects only the information that is strictly necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.
Full name, date of birth, National ID number, passport number. Required for account verification and age confirmation.
Mobile number, email address, current and permanent address. Used for account registration and sending important notifications.
BKash/Nagad/Rocket number, bank account details. Required to process deposits and withdrawals.
IP address, device type, operating system, browser version, login time and location. Used for security and fraud prevention.
Betting history, game logs, win/loss records, deposit and withdrawal history. Used for responsible gaming monitoring and dispute resolution.
Minimum Data Collection Policy: K 99 only collects what is genuinely necessary. We never ask for information we don't need.
How We Use Your Data
K 99 uses collected data only for specific, legitimate purposes. Every use case is clearly outlined below.
| Purpose of Use | No Data | Legal Basis |
|---|---|---|
| Account Creation & Verification | Identity & Contact Information | Contractual Compliance |
| Payment Processing | Financial Information | Contractual Compliance |
| Fraud Prevention | Device & Gaming Data | Legitimate Interest |
| Responsible Gaming Monitoring | Gaming History | Legal Obligation |
| Marketing & Promotions | Email & Preferences | Consent |
| Customer Support | Contact & Transaction Information | Contractual Compliance |
| AML/KYC Compliance | Identity & Financial Information | Legal Obligation |
Marketing Communications: If you no longer wish to receive promotional messages from K 99, you can unsubscribe at any time from your account settings.
Data Retention Period
K 99 retains your information only for as long as necessary or as required by law. Certain data must be kept even after account closure in accordance with regulatory requirements.
- Active Account Data – Retained for the duration of account activity
- Transaction records – up to 5 years after account closure
- KYC Documents – retained for up to 7 years as required by law
- Log Files & Technical Data – 3 Years
- Marketing preferences – until consent is withdrawn
Data Deletion Request: Once the legal retention period expires, K 99 automatically deletes your data securely. You may also submit a request to have specific data removed at any time.
Data Sharing with Third Parties
K 99 never sells your data. However, limited information may be shared with trusted third parties solely to provide our services.
Payment partners, including bKash, Nagad, and banks, receive only the information necessary to complete a transaction.
Providers such as Evolution Gaming and Pragmatic Play receive only the minimum data necessary to operate their games.
Data may be disclosed to fulfill legal obligations in response to court orders or government directives.
Limited data sharing with specialist security firms for fraud detection and AML screening.
NDA agreements with all partners: Every third-party partner of K 99 is bound by a strict confidentiality agreement and may only use data for the specified purpose.
Cookie Policy
The K 99 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your experience on the site.
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Session End | |
| Functional Cookies | Remembering Language & Preferences | 1 Year | |
| Analytics Cookies | Site Usage Analytics | 2 Years | |
| Security Cookies | Detecting and blocking fraud | 30 Days |
Cookie Controls: All cookies except essential ones can be disabled via your browser settings or K 99's cookie settings. Please note that some features may be limited as a result.
Your Rights
K 99 believes you should have full control over your own data. That's why we provide you with the following rights.
You can request to view all the information K 99 holds about you at any time. We will provide it within 30 days.
If any of your information is incorrect or outdated, you can request a correction. K 99 will update it as quickly as possible.
You may request the deletion of specific data, provided there is no legal obligation requiring its retention.
You may object to your data being used for marketing or analytics purposes, and your request will be honored.
K 99 gives you the option to receive your data in a machine-readable format.
You may withdraw consent at any time for data processed on the basis of consent.
To exercise these rights, email K 99's privacy team at: privacy@k99-baji.com
Security Measures
K 99 uses industry-leading security technology to protect your data. Our security framework is multi-layered and continuously updated.
All communication between you and K 99 servers is secured with military-grade encryption.
All payment information is secured in accordance with the Payment Card Industry Data Security Standard.
Enable mobile OTP-based two-factor authentication for an added layer of account security.
Our AI-powered system detects unusual logins and transactions 24/7 and sends instant alerts.
What You Should Do: K 99 strongly recommends using a strong password and keeping 2FA enabled. Never share your login credentials with anyone.
Minor Privacy
K 99's services are strictly for users aged 18 and above. We never knowingly collect data from minors.
If we become aware that a minor has registered on K 99, we will immediately close the account and delete all associated data.
If a parent suspects their minor child has created an account on K 99, please contact our support team immediately.
Privacy Policy Updates
K 99 may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of the page.
For significant changes, notice will be sent to your registered email or mobile number. Continuing to use K 99 after a new policy takes effect constitutes your acceptance of the updated terms.
The latest version of our Privacy Policy is always available on this page. We recommend reviewing it regularly.
Contact & Complaints
For any questions or complaints about our Privacy Policy, or to exercise your rights, please contact K 99's dedicated privacy team. We aim to respond within 7 business days.
Response time: up to a maximum of 7 Business Days. For urgent matters, contact us via Live Chat Instant Support is available.